A close plan and joint success plans are essential tools for sales professionals to increase their win rate and achieve sales excellence. A close plan is a strategic document that outlines the steps and actions required to successfully close a deal. It provides a roadmap for sales professionals to follow, ensuring that they are well-prepared and equipped to overcome any obstacles that may arise during the sales process.

On the other hand, joint success plans are collaborative agreements between sales professionals and their customers.


These plans outline the goals, objectives, and strategies for achieving mutual success. By working together and aligning their efforts, sales professionals and customers can create a win-win situation that leads to long-term success and satisfaction.

The importance of close plans and joint success plans cannot be overstated for sales professionals. These plans provide a structured approach to sales, helping sales professionals stay organized, focused, and proactive. They also foster collaboration and communication between sales professionals and their customers, leading to stronger relationships and increased customer satisfaction.


In this article, we will explore in detail how to create effective close plans and joint success plans to increase your win rate. We will discuss the key components of these plans, provide examples and templates, and share strategies for leveraging them to achieve sales excellence.


Now, let's dive deeper into the world of close plans and joint success plans and discover how they can transform your sales strategy and boost your success as a sales professional.

Key Points (TLDR):

  • A close plan is a strategic document that outlines the steps and actions required to successfully close a deal.
  • Joint success plans are collaborative agreements between sales professionals and their customers.
  • Close plans and joint success plans are essential tools for sales professionals to increase their win rate and achieve sales excellence.

It starts with a Sales Strategy

The sales strategy is a crucial element in achieving sales excellence. It is a well-defined plan that outlines the approach, tactics, and goals for a sales team or individual sales professional. A strong sales strategy provides a roadmap for success, guiding sales professionals in their efforts to meet and exceed their targets.


The sales strategy plays a vital role in achieving sales excellence by aligning the sales team's efforts with the overall business goals. It ensures that the sales team is focused on the right priorities and working towards the common objectives of the organization. When the sales strategy is well-aligned with the business goals, it creates a synergy that drives growth and success.

There are several key components that make up a successful sales strategy:

  • Target Market: Identifying the target market is the first step in developing a sales strategy. Sales professionals need to understand their ideal customers and their needs, preferences, and pain points. By focusing on the right target market, sales professionals can tailor their approach and messaging to resonate with their potential customers.
  • Sales Objectives: Setting clear and measurable sales objectives is essential for tracking progress and evaluating success. Sales objectives can include revenue targets, market share goals, customer acquisition goals, or any other metrics that align with the overall business goals. These objectives provide a sense of direction and purpose for the sales team.
  • Sales Tactics: Sales tactics are the specific actions and strategies that sales professionals use to achieve their objectives. These tactics can include prospecting, lead generation, relationship building, negotiation, and closing techniques. Sales professionals need to choose the right tactics based on their target market and the nature of their products or services.
  • Sales Processes: Sales processes are the step-by-step procedures that sales professionals follow to move prospects through the sales funnel. These processes ensure consistency and efficiency in the sales approach. Sales professionals need to define their sales processes and continuously refine them based on feedback and results.
  • Sales Tools and Technology: Sales professionals rely on various tools and technologies to support their sales efforts. These can include customer relationship management (CRM) systems, sales automation software, prospecting tools, and analytics platforms. The right tools and technology can streamline sales processes, improve productivity, and provide valuable insights for decision-making.


By understanding the sales strategy and its key components, sales professionals can develop a solid foundation for achieving sales excellence. It is crucial to align the sales strategy with the overall business goals to ensure that the sales team's efforts are focused and effective.

Photo by Glenn Carstens-Peters on Unsplash

The Close Plan: A Key Element of Sales Strategy

A close plan is a crucial component of a sales strategy that focuses on the final stages of the sales process. It is a detailed document that outlines the specific steps and actions required to successfully close a deal. The purpose of a close plan is to provide a roadmap for sales professionals, ensuring that they are well-prepared and equipped to overcome any obstacles that may arise during the closing stage.

Creating an effective close plan involves several key steps:

  • Identify the Decision-Makers: It is essential to identify the key decision-makers involved in the buying process. Understanding who has the authority to make the final decision allows sales professionals to tailor their approach and messaging accordingly.
  • Understand the Customer's Needs: Sales professionals need to have a deep understanding of the customer's needs, pain points, and desired outcomes. By aligning their solution with the customer's specific needs, sales professionals can position themselves as valuable partners and increase their chances of closing the deal.
  • Address Objections and Concerns: Anticipating and addressing potential objections and concerns is crucial in a close plan. Sales professionals should proactively identify any potential roadblocks and develop strategies to overcome them. By addressing objections head-on, sales professionals can build trust and confidence with the customer.
  • Create a Timeline: A close plan should include a timeline that outlines the specific milestones and deadlines leading up to the closing of the deal. This timeline helps sales professionals stay organized and ensures that they are on track to meet their objectives.
  • Define Next Steps: Clearly defining the next steps in the sales process is essential for maintaining momentum and keeping the deal moving forward. Sales professionals should outline the actions that need to be taken after the close plan is implemented, such as contract negotiations, implementation, or onboarding.

There are different kind of Joint Success Plans and the can take many forms as you can see below. My personal preference goes for the collaborative plan and the simple checklist. The latter for its simplicity and the first for its collaborative nature.

Close Plan Template Description
Simple Checklist A straightforward checklist that outlines the key tasks and actions required to close the deal.
Timeline-Based Plan A close plan that includes a timeline with specific milestones and deadlines.
Objection Handling Plan A close plan that focuses on addressing objections and concerns raised by the customer.
Collaborative Plan A close plan that involves collaboration with the customer, outlining joint actions and responsibilities.
Photo by Christina @ wocintechchat.com on unsplash.com

Get Started with a Joint Success Plan (Close Plan)

Creating a joint success plan involves several key steps:

  • Identify Shared Goals: Sales professionals and customers need to identify the shared goals and objectives that they want to achieve together. This could include revenue targets, customer satisfaction metrics, or any other key performance indicators that align with both parties' interests.
  • Define Strategies and Tactics: Once the shared goals are established, sales professionals and customers can collaborate to define the strategies and tactics that will help them achieve those goals. This could involve joint marketing campaigns, product development initiatives, or process improvements.
  • Assign Responsibilities: It is important to clearly define and assign responsibilities to each party involved in the joint success plan. This ensures that everyone understands their role and knows what is expected of them.
  • Establish Metrics and Tracking: Joint success plans should include specific metrics and tracking mechanisms to measure progress and success. This could involve regular check-ins, performance reviews, or data analysis to evaluate the effectiveness of the plan.

Which format or tool should I use?

Creating a Close Plan or a Joint Success Plan is no rocket science, it is sales excellence. As in many things in sales, the secret sauce resides in the execution.


The most efficient models I have seen were based on a simple excel sheet where the iteams covered above were described and edited on the go. You could decide to share the Excel sheet with your client so that all parties own the plan and its execution.


Create an excel sheet with the name of your client and the name of the project (shared goal).


You create then a couple of columns such as:

- Deadline

- Task

- Success metrics

- Owner


If you are interested in getting a sample, please download a copy here via the contact form.


Happy selling!

SHARE

Subscribe now.

Sign up for our newsletter to get the most interesting tips on how to sell value

ABOUT

Value-Coach.com is the home of Value Sellers. We are providing resources and trainings to upgrade your selling skills.

©Value-Coach.com Privacy policyTerms of service