Close plans a simple tool with great impact

In the dynamic world of sales, the difference between closing a deal and losing a potential customer often hinges on the robustness of one's sales strategy. At the heart of this strategy lies the close plan—a tactical blueprint that guides sales professionals through the final stages of the sales process. A well-structured close plan is not just a formality; it's a critical component that can significantly increase the likelihood of sealing the deal.


Similarly, joint success plans are collaborative agreements created with the customer, ensuring that the product or service sold delivers on its promise, thereby fostering long-term relationships and repeat business.

The impact of these strategic tools is not anecdotal; it's supported by hard data.


According to a recent study, sales teams that implement a formal sales process, including close plans, see an increase in their win rates by up to 18%. Furthermore, when sales professionals align their objectives with their customers' goals through joint success plans, customer retention rates can soar by as much as 95%. These statistics underscore the tangible benefits of integrating structured close plans and joint success plans into the sales workflow.


By meticulously planning the path to a deal's conclusion and ensuring that the customer's success is part of the equation, sales professionals can position themselves as trusted advisors rather than mere vendors. This shift in perception is crucial in today's market, where buyers are more informed and options are plentiful.

Photo by <a href="https://unsplash.com/@brett_jordan?utm_content=creditCopyText&utm_medium=referral&utm_source=unsplash">Brett Jordan</a> on <a href="https://unsplash.com/photos/brown-wooden-blocks-on-white-surface-cBY2CtqQ6YI?utm_content=creditCopyText&utm_medium=referral&utm_source=unsplash">Unsplash</a>

Understanding Close Plans

A close plan is a strategic document that outlines the steps necessary to move a sales opportunity from proposal to signature. It serves as a roadmap for sales professionals, detailing the actions and milestones required to close a deal successfully. The role of a close plan in the sales process is pivotal; it provides a clear framework for navigating complex negotiations and ensures that all parties are aligned on the path forward. This alignment is not only crucial for maintaining momentum but also for establishing accountability and setting clear expectations.


An effective close plan is composed of several key elements, each contributing to the overall strategy's success. These elements include identifying decision-makers, understanding customer pain points, aligning solutions to these pain points, setting a timeline for decision-making, and outlining the steps to address potential objections. Additionally, a close plan should incorporate success criteria, which define what a successful outcome looks like for both the sales professional and the customer.

The Significance of Joint Success Plans


Joint success plans represent a strategic collaboration between sales professionals and their customers, aimed at achieving mutually beneficial outcomes. These plans are tailored agreements that outline how a product or service will help the customer succeed in their business objectives. By aligning the goals of both parties, joint success plans ensure that the sales team is not just selling a product but is invested in the customer's success. This alignment is crucial for building long-term relationships and fostering trust, as it demonstrates a commitment to delivering value beyond the initial sale.


The benefits of creating joint success plans are manifold. For sales teams, these plans provide a clear understanding of what success looks like for the customer, enabling them to tailor their approach and resources effectively. This targeted strategy can lead to higher customer satisfaction, increased loyalty, and the potential for upselling and cross-selling opportunities. For the customer, joint success plans offer reassurance that the sales team is working with their best interests in mind, leading to a deeper engagement with the product or service and a greater likelihood of achieving their business goals.

How to create a Close Plan

The creation of a close plan is a meticulous process that requires careful consideration of the sales landscape and the specific needs of both the sales professional and the customer. To develop a close plan that is both effective and tailored to the nuances of the deal at hand, sales professionals can follow a structured step-by-step guide. This guide ensures that no critical component is overlooked and that the plan is executed with precision.

  • Identify the Decision Makers: Begin by listing all individuals involved in the decision-making process on the customer's side. Understand their roles, influence, and specific interests related to your offering.
  • Define the Customer's Objectives: Clearly articulate the customer's business objectives and how your product or service aligns with achieving these goals.
  • Establish Milestones: Break down the sales process into key milestones, such as presentation dates, proposal submissions, and contract negotiations.
  • Set a Timeline: Assign realistic timeframes to each milestone, ensuring there is ample time for discussion and decision-making.
  • Prepare for Objections: Anticipate potential objections or concerns from the customer and prepare well-thought-out responses.
  • Detail the Next Steps: Outline the specific actions that will be taken following each milestone, leading up to the final agreement.
  • Review and Adjust: Regularly review the close plan with your team and make necessary adjustments based on customer feedback and changing circumstances.


When setting goals and timelines within the close plan, it is crucial to be realistic and considerate of the customer's schedule and decision-making process. Overly aggressive timelines can pressure the customer and potentially harm the relationship, while too lenient a schedule can result in lost momentum. According to industry benchmarks, the average B2B sales cycle ranges from 3 to 9 months, depending on the complexity of the sale. Therefore, aligning your close plan with these benchmarks can increase its effectiveness.

Photo by <a href="https://unsplash.com/@patrickperkins?utm_content=creditCopyText&utm_medium=referral&utm_source=unsplash">Patrick Perkins</a> on <a href="https://unsplash.com/photos/assorted-notepads-ETRPjvb0KM0?utm_content=creditCopyText&utm_medium=referral&utm_source=unsplash">Unsplash</a>

Crafting Joint Success Plans to Increase Win Rate

Crafting joint success plans is a strategic endeavor that requires a deep understanding of the client's business and a commitment to their success. These plans are collaborative efforts that outline how the sales professional's product or service will contribute to the client's goals and objectives. The process of developing these plans involves several key strategies that ensure both parties are working towards a common end.

  • Engage in Comprehensive Discovery: Begin with thorough research into the client's industry, business model, and competitive landscape. This foundational knowledge is critical for aligning your offerings with the client's strategic objectives.
  • Involve Key Stakeholders: Ensure that all relevant parties on the client's side are involved in the planning process. This inclusive approach helps to uncover diverse perspectives and secure buy-in from the outset.
  • Set Shared Goals: Work collaboratively with the client to establish clear, measurable goals that reflect both the client's aspirations and the capabilities of your product or service.
  • Define Success Metrics: Agree upon specific metrics that will be used to measure the success of the joint plan. These should be quantifiable indicators of progress and achievement.
  • Create a Roadmap: Develop a detailed action plan that outlines the steps, resources, and timelines required to achieve the shared goals.
  • Regularly Review and Adapt: Schedule periodic reviews of the joint success plan to assess progress, celebrate wins, and make adjustments as necessary.


The implementation of joint success plans has been shown to significantly increase win rates for sales professionals. A recent study revealed that sales teams that engage in this level of collaboration and planning with their clients can see win rates improve by as much as 20%. This increase is attributed to the heightened level of trust and partnership that joint success plans foster, as well as the clear focus on achieving tangible results for the client.


By ensuring mutual success through joint success plans, sales professionals not only increase their win rates but also lay the groundwork for enduring client relationships. These relationships, built on a foundation of shared success, are the lifeblood of a thriving sales career. As such, the strategic importance of joint success plans cannot be overstated.

Implement and Execute the Close Plan

The transition from planning to action is a critical phase in the sales process. Implementing your sales strategy, which encompasses both your close plan and joint success plans, requires a methodical approach to ensure that the theoretical groundwork translates into practical success. Best practices in this phase involve clear communication, consistent execution, and the ability to adapt to real-time feedback and changing market conditions.


  • Communicate Clearly: Ensure that every member of your sales team understands the close plan and joint success plans. Clear communication prevents misunderstandings and aligns the team towards common goals.
  • Assign Responsibilities: Clearly define who is responsible for each action item. This clarity of roles and responsibilities fosters accountability and efficiency.
  • Monitor Progress: Use CRM tools and regular meetings to track progress against the plan. This monitoring allows for timely interventions if things are not going as expected.
  • Stay Customer-Focused: Keep the customer's needs and feedback at the forefront of all activities. This focus ensures that the strategy remains relevant and customer-centric.
  • Be Prepared to Pivot: Market conditions and customer needs can change rapidly. Be prepared to adapt your strategy in response to these changes to maintain alignment with customer objectives.


Flexibility and adaptation are not just buzzwords; they are essential components of any successful sales strategy. A study by the Sales Management Association found that 76% of sales organizations that embraced agility in their sales process reported an increase in sales effectiveness. This statistic highlights the importance of being able to pivot and adapt strategies in response to customer feedback and changing market dynamics.


By incorporating these best practices into the implementation of your sales strategy, you can ensure that your close plan and joint success plans are not just theoretical documents but active, living frameworks that drive your sales success. Remember, the most effective sales strategies are those that can withstand the test of real-world application and are resilient enough to adapt to the ever-evolving landscape of customer needs and market conditions.

Conclusion

In summary, the creation and implementation of a close plan and joint success plans are instrumental in elevating the win rate for sales professionals.


A close plan serves as a detailed guide through the final stages of the sales process, ensuring that all necessary actions are taken to secure a deal. It includes identifying decision-makers, understanding customer pain points, aligning solutions, setting timelines, and preparing for objections. Joint success plans, on the other hand, are collaborative efforts with the customer that define a path to mutual success, thereby fostering trust and long-term relationships.


The integration of these strategies into the sales process can significantly impact a sales professional's success. By following the outlined steps to create and implement these plans, sales professionals can approach their deals with a greater sense of confidence and control. The data speaks for itself: structured sales strategies like these have been shown to increase win rates and customer retention, which are key metrics in the sales industry.


I encourage all sales professionals to embrace these strategies. By doing so, you not only increase your chances of closing more deals but also build a foundation for sustained success in your sales career. Remember, the most successful salespeople are those who plan meticulously, execute strategically, and adapt proactively. With a close plan and joint success plans in your arsenal, you are well-equipped to join their ranks.

SHARE

Subscribe now.

Sign up for our newsletter to get the most interesting tips on how to sell value

ABOUT

Value-Coach.com is the home of Value Sellers. We are providing resources and trainings to upgrade your selling skills.

©Value-Coach.com Privacy policyTerms of service